Written by nasuha

2 Sep, 2022


How to check Maxis Home Fibre coverage of new address?

First, visit here to check if your new address is within coverage.

Next, your new address must within coverage, to request for relocate Maxis Fibre, just walk-in to any Maxis Store. On the installation day, please bring along your modem to new installation address; RM200 may be applicable for new modem.

If your new address is not within our coverage area, bring along your modem and walk into your nearest Maxis Centre to terminate your fibre service. Early termination fee is applicable if your existing service and home devices are still within contract.

celcom home

Can I retain the existing VOIP number at my new address?

Hence, this would be depending on the location. Different areas may use different VOIP number range.

What will happen to my fibre commitment period and home device contract after relocate Maxis?

Your fibre commitment period and active device contracts (if any) will continue on your new fibre service.

time internet broadband 1 1

What is the contract period?

Moreover, there is a 24-month contract period starting from the subscription date, not the delivery date. Device remaining balance will be charged if any of the following occurs during the contract period:

  • Termination before contract ends
  • Transfer ownership
  • Relocate Maxis to non-serviceable address
  • Downgrade from original Fibre or Home 4G WiFi entry plan
  • Cease to be a Maxis Unlimited Postpaid & Fibre or Maxis Unlimited Postpaid & Home 4G WiFi subscriber

Here are some suggestion of other broadband plan, that you can consider too 🙂

Lastly, click on the picture below and it will direct you the website that offered the best internet broadband plan for you, such as Unifi Broadband, Time Internet and Allo City BroadbandIt is hoped that today’s guidance will simplify your business for relocating your Maxis Fibre. If this partnership helps you, don’t forget to share it for the sake of mutual benefit. Good luck! 

broadband coverage

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