TIME internet Malaysia’s Most Consistent Broadband Provider
Keeping you consistently connected is what we do.
Through the good times, and the bad.
It’s what pushes us to do better.
Here are some awesome deals to help you do just that
(RM10 OFF X 24 MONTHS)
24-months contract
(RM10 OFF X 24 MONTHS)
24-months contract
24-months contract
All rate plans displayed are applicable to 24-month contract plans only. Terms and conditions apply.
(RM10 OFF X 24 MONTHS)
24-months contract
(RM10 OFF X 24 MONTHS)
24-months contract
24-months contract
All rate plans displayed are applicable to 24-month contract plans only. Terms and conditions apply.
WHY TIME internet?
Fastest Speeds
We’ve got speeds for every need – up to 1Gbps, the fastest in Malaysia.
Best Value
Freedom to choose the plan that suits you the most from as low as RM99/month.
Quality Network
Our wholly-owned 100% fibre network ensures you’re consistently connected.
Seamless Connectivity
Enjoy a seamless experience on multiple devices everywhere with whole home wireless coverage.
Expert Support
Our Tech Ninjas have got your back with 24/7 support over phone, chat or handy digital tools.
NOTICE:
Please note that service installation works will proceed as usual, subject to building management approvals and the latest updates from MKN. If you have any other questions, you can speak to our Support Ninjas via WhatsApp Chat. Stay Safe!
Always pushing ourselves to give you the best experience
No matter what you need to get done, our TIME internet 100% fibre optic network will not let you down.
MCMC Network Performance Report 2018 & 2019
-
Lowest Latency
-
0% Packet Loss
-
Ping ≤ 85 ms at 100% of the time
Ultrafast HD Streaming
Seamless Work, Play & Connect
Ultrasmooth Gaming
Upload & Download Large Files With Ease
Have we got you covered?
Have we got you covered?
Don’t just take our word for it.
Here’s what our customers have to say about TIME internet.
Fast and stable internet. Good Customer Service Centre.
Always great support, consistent and fast speeds. Uptime also very very good..
Thanks for the excellent service! Will recommend it to friends!
I LOVE it really help me save time, effort & money, give the speed I want. Thanks!”
The line speed is awesome and teleservice are great and friendly.
Don’t just take our word for it.
Here’s what our customers have to say about TIME internet
Fast and stable internet. Good Customer Service Centre.
Always great support, consistent and fast speeds. Uptime also very very good..
Thanks for the excellent service! Will recommend it to friends!
I LOVE it really help me save time, effort & money, give the speed I want. Thanks!”
The line speed is awesome and teleservice are great and friendly.
Install your service in 3 easy steps
Contact us 013 7333 999
We will update you on the installation date when you sign up.
Sit Back, Relax
Wait for our installer to confirm the appointment and assist with connection.
Connection Test
Our installer will test your connection and answer all your questions.
Install your service in 3 easy steps
Contact us 013 7333 999
We will update you on the installation date when you sign up.
Sit Back, Relax
Wait for our installer to confirm the appointment and assist with connection.
Connection Test
Our installer will test your connection and answer all your questions.
NEED SOME HELP?
What, why, or how? Stuff we get asked a lot.
Is TIME Fibre Home Broadband available where I live?
As much as we’d love to serve all Malaysians with the broadband they deserve, our service is currently available in multi-dwelling units (i.e. condominiums) in the Klang Valley, Penang and Johor. Head on to our coverage search here to find out if yours has been brought up to speed.
How do I switch to TIME internet?
1. We do a FREE Coverage Check
2. Our officer will contact and understand your requirement and do the best to complete you.
3. After installation is done make sure the internet connection is up to speed you apply
4. Then u can drop by to existing internet service provider to cancel the service
What happens if the equipment provided by TIME becomes faulty, damaged or lost during my contract period?
All equipment we provide is covered by a limited warranty during your contract period. Any loss or damage due to negligence or abuse is not covered under the warranty, and any requests for replacements are chargeable.
Can I still purchase the Gaming and Speed routers?
Yes, the Speed and Gaming routers can request during apply or future also can add on, it available in the Self Care shop.
How do I install the devices?
Our Tech Ninjas will install the devices for you.
Is installation free?
For new subscribers free devices as part of their plan or a promotion, the installation will be carried out by our Tech Ninjas free of charge.
For devices purchased from the Self Care shop, an RM80 installation fee will be charged. This fee will be reflected in your next bill.
What happens to my devices if I terminate my service before my contract term or if my contract expires?
You may keep the devices you purchased regardless of early termination or contract expiration.
We will collect the complimentary routers in the event that you terminate your service within 3 months of activation.
Can I terminate my subscription at any time?
Yes, you can. However, 24-month contract plan subscribers will incur a penalty of RM500 if they choose to terminate within their contract term.
How do I relocate my broadband service?
This service is only available to 24-month contract plan subscribers. Just log on to your Self Care account and select ‘Relocation Services’ from the dropdown menu when you click on the 
button.
If you are relocating to somewhere outside your current building, don’t forget to bring your devices along! Make sure to check that your new address is within our coverage area.
Relocation fees apply as per below and will be reflected in your next bill.
| Relocation | Fee |
|---|---|
| Within your home | RM80 |
| To another unit in the same building | RM120 |
| To another building | RM120 |